Warranty

Warranty Form

Use this form to submit a warranty claim

📎 Photo / Video & Receipt Submission

Please use one of the options below:

  • Email files to support@brbnoffroad.com with your name and order number in the subject line
  • Upload to Google Drive / Dropbox and paste the share link in the Description field above

BRBN Off-Road Limited Lifetime Warranty

All BRBN Off-Road products are covered by a Limited Lifetime Warranty that is available to the original purchaser only (non-transferable).

BRBN Off-Road warranties its products to the original purchaser against defects in workmanship and material. Professional installation is recommended with all products to avoid improper handling and/or installation. BRBN Off-Road does not warranty damages caused by improper installation.

Our Limited Lifetime Warranty covers bolt-on components & machined parts such as bottom mounts, threaded bodies, top hats, collars, spring perches, and springs. Wear items, such as seals, fluids, bushings or rod ends are covered for 2 years from the original purchase date.

BRBN Off-Road is not held liable for seizing of any threaded parts and worn / rusted finishes. As the responsibility of the end user, we HIGHLY recommend anti-seize, coilover covers, and regularly inspecting parts for corrosion.

In order to more accurately diagnose a concern, BRBN Off-Road may request an item be sent in for inspection before a claim is deemed warrantable.

Shipping for all claims is the responsibility of the end user to and from BRBN Off-Road.

BRBN Off-Road has the right to deny any claim at our own discretion.

BRBN Off-Road's Limited Lifetime Warranty DOES NOT apply to the following:

  • Any products that show misuse, improper installation, or collision.
  • Any products that have been altered.

For a warranty part to be deemed warrantable, you may choose to follow one of the two options below:

  1. Fill out the warranty form and include photo(s) / video of clearly damaged part or diagnostic receipt from mechanic
  2. Send the product in for evaluation along with the below form.
    Note: All coilover collars / mounts must spin freely prior to sending